Coronavirus (COVID-19) Updates

At Altercare Integrated Health Services, ensuring residents are cared for in a safe and healthy environment is our greatest concern and always our top priority. Specific to the Coronavirus (COVID-19), every Altercare manager is committed to assuring best practices are implemented. We have launched appropriate interventions, supported by regular physician led planning sessions, as this situation advances. Please refer to this page for regular updates and communication to residents and their families.
March 16, 2020

As we continue to monitor COVID-19, we understand how important it is to be transparent with our staff, residents and their family members. Detailed in the update below, are measures taken from the Altercare team since January. These updates include more recent recommendations and guidance by The Centers for Medicare & Medicaid Service (CMS).

Letter to our Community (3/16/2020)

If you have any questions, we encourage you to contact the Executive Director at your Altercare center.

March 11, 2020

Altercare Integrated Health Services is continuing to monitor COVID-19 updates and recommendations provided by the U.S. Centers for Disease Control (CDC), American Health Care Association/National Center for Assisted Living (AHCA/NCAL), and local departments of health. As of today, March 11, 2020, Altercare has enacted a No Visitor Policy with limited exceptions. Due to this policy, the Executive Director will monitor requests for visitation closely.

We do not take these measures lightly. Please know that the most important thing we can do is limit the risk of exposure to the residents and staff within our centers.

Today we have several new communications to residents and family members:
Letter to our Community (3/11/2020)

If you have any questions, we encourage you to contact the Executive Director at your Altercare center.

March 6, 2020

We are continuing to monitor recommendations and updates from the U.S. Centers for Disease Control (CDC) and local departments of health.

We have launched daily huddles and regular physician led planning sessions to address best practices, necessary action steps, and communication surrounding COVID-19. Visitor restrictions have been implemented to protect our residents, and to do our part to support community health.

Letter to our Community (3/6/2020)

If you have any questions, we encourage you to contact the Executive Director at your Altercare center.

Helpful Resources

For a quick, easy-to-follow guide to help you make decisions and seek appropriate medical care, please refer to the Symptom Checker tool available on the CDC website. Symptom Checker

The Centers for Disease Control & Prevention What You Need To Know