Guidance for Visitation

Updated October 5, 2022

In keeping with the latest health guidance, we have established the following recommendation to maintain a safe environment for our patients, residents and employees.


  • Visitation is permitted for all residents at all times as long as they do not infringe upon another resident’s rights.
  • While it is not recommended to enter the facility during an outbreak due to safety concerns, visitors are permitted to enter understanding the increased risk of transmission of the virus.
  • Although discouraged, visitors may conduct a visit with a resident in quarantine and isolation. The visit must take place in the resident room and additional PPE will be offered to visitors entering these types of rooms.
  • The facility is still required to avoid large gatherings (e.g. parties, events) where large numbers of visitors are in the same space at the same time and physical distancing cannot be maintained.
  • Visitors are expected to follow any visitation guidelines required by the facility to maintain the health and safety of all residents.
  • Visitors should understand the health risks of COVID-19 and the importance of taking steps to minimize exposure for all the residents of the home.
  • Visitors not willing to follow the core principles of COVID-19 infection prevention outlined on this document will not be permitted in the facility or may be asked to leave the facility.


  • When the CDC Nursing Homes County COVID-19 Community Level of Transmission is high (red), all residents and visitors, regardless of vaccination status, are required to wear facial coverings and socially distance from other residents and staff at all times while in the facility. Masks are permitted to be removed in non-quarantine/isolation visitation areas.
  • If the CDC Nursing Homes County COVID-19 Community Level of Transmission is low (blue), moderate (yellow), or substantial (orange), visitors and residents may choose not to wear facial coverings or masks when in facility except if entering a quarantine/isolation room. Hand hygiene is highly recommended before and after visitation in this case.
  • Visitors are required to perform hand hygiene and review provided COVID-19 education.
  • Visitors who have a positive viral test for COVID-19 in the prior 10 days, symptoms of COVID-19, or have been exposed to someone positive for COVID-19, are strongly recommended to reschedule the visit for the safety and well-being of all residents until recovered or no longer symptomatic.


  • Visitors are required to physically distance from other residents and staff during visitation.
  • For in-door arrangements, all visitors are required to remain in the visitation area and limit their movement in the facility (e.g. not wander through the facility) to reduce the risk of transmission. Visitors should go directly to the visitation space and then exit the facility as soon as possible after the visit is complete.
  • Although there is not currently a limit on the number of visitors that are permitted at a given time, please note that social distancing must be accommodated during visitation. In certain occasions, limitations to visitors may apply to ensure safety measures can be met.
  • Visitors may exchange food, gifts, etc. with residents during the visit.
  • Residents and visitors are permitted to eat or drink in the visitation area excluding quarantine/isolation rooms.
  • Visitor restrooms are available upon request. Please note: visitors are not permitted to use resident private restrooms.
  • Family pets are permitted in visitation areas provided they are on a leash or in a pet carrier and social distanced from other residents.
  • If a resident’s roommate is immunocompromised (regardless of vaccination status) visitation should not be conducted in the resident’s room. The resident will be asked to conduct their visit in the visitation area.

Stay Connected

If visits are temporarily unavailable at your center, remember we offer additional ways to stay engaged!

Virtual Video Visits

Schedule time with your loved one using our dedicated iPads. We welcome the opportunity to coordinate virtual lunches, attendance to parties, or general "hello" visits!

External Resources